Coaching For Excellence.

Engaged teams, satisfied patients, and effective collaboration through better leadership.

Have you ever felt like...

There is a disconnect between you and physicians…
You have trouble getting your points across to the people you’re leading…
You have trouble understanding physicians’ situations…
You have trouble understanding the emotions and behavior of people you’re working with…

And ultimately…

Have you ever felt like this might be blocking you from leading your team effectively and hitting performance markers?

Most healthcare executives are struggling with these problems.

In today’s healthcare environment, medical teams shoulder a great responsibility to their hospitals and patients.

As medicine becomes more complex, clear communication and engaged staff are the only things that can prevent costly inefficiencies as well as tragic accidents and errors.

As a Board Certified OB-GYN and healthcare executive, I’ve experienced firsthand the disconnect between leaders and physicians.

Today, I coach healthcare leaders and their teams, helping them work together efficiently, increase cooperation, and ultimately, make healthcare smoother and safer for everyone.

My Pocket Bridges coaching system addresses the exact communication issues that are at the heart of healthcare staff inefficiencies.

The Pocket Bridges Coaching System

The program begins with assessment and goes through implementation, offering ongoing help and support to ensure success.

1.

Assessment

1.

Assessment

We start by assessing your current situation and uncovering the things that are blocking you from becoming a better leader.

We analyze the performance of you and your team, and we try to get direct feedback from the people you’re working with.

Then, we dissect your daily interactions and look for patterns to find what’s holding you back from becoming the leader you aspire to be.

Then, we clarify your goals both personally and careerwise.

2.

Designing Unique Solutions

2.

Designing Unique Solutions

Once we have a clear idea of where you are currently, what problems you are facing in your leadership, and where you’d like to go, we start working on the solution to take you there.

I look at each individual problem and weakness we uncovered previously and provide you with the step-by-step methods and techniques to improve these areas.

Then, together we design a unique roadmap that we will follow to improve each upon individual area we discussed, and ultimately, take your leadership skills to the next level.

Some of the fields that we usually work on include:

Helping you find your unique and authentic leadership style
Improving your emotional intelligence – one of the vital leadership skills most leaders are missing
Helping you understand your physicians’ motivations and needs
Improving your communication skills to get your message across in a way that is effective and benefits everyone the most

3.

Implementation

3.

Implementation

Executing the roadmap together is just as important as creating it together.

Making changes in your leadership and communication is challenging, so I make sure that you have all the support and help you need in order to succeed with it.

The design phase is followed up by an intense period of coaching sessions where we work on executing the roadmap and tackling new challenges together.

You get to test your new leadership skills in live situations. We reflect on your daily interactions and track the results of our coaching sessions.

Throughout this period, I provide you with live guidance and feedback.

Whether you’re trying to push for career advancement or do a better job in your current position…

Coaching will help you become a high-performing leader who is greatly respected by your team and managers.

You will communicate effectively, make great decisions that take all parties into account, and ultimately, skyrocket your collaboration.

Apply now for a free 30-minute consultation session, and find out how Pocket Bridges can help you.

About Me

After graduating in medicine at East Carolina University, I completed my Obstetrics and Gynecology residency at Vidant Medical Center in Greenville, NC.

I’ve been a physician since 2009 and have been Board Certified Ob/GYN by the American Board of Obstetrics and Gynecology.

After joining my first practice post-residency, I quickly became involved in leadership roles related to all aspects of the practice, including the business part of the practice.

After 5 years of various leadership roles, I became the lead physician and chair of the women’s service line for the hospital.

As my new position was announced, one of my peer physicians jokingly said that I was going to the dark side.

While this statement was supposed to be a joke, it shows that there is a tremendous disconnect between leaders and physicians.

I later discovered that this disconnect is present across many healthcare institutions. I made it my mission to change this.

Today, I work with individual leaders, as well as organizations to put an end to this issue.

I coach leaders and their teams to work together efficiently, increase employee engagement, and ultimately, make healthcare better for everyone.

What People Say

"My interview went great. I'm so glad that I was prepared. The mock interview with Dr. Rachel was so helpful."

"I have been fortunate enough to work with Dr. Miller in a leadership capacity for 2 years. As I stepped into a new leadership role in a new organization, I sought out Dr. Miller to assist, advise, and coach me as I transitioned into a new career. Dr. Miller created a balance between coaching, mentoring, informing, and challenging that helped me create the right relationships with our Physician team. This allowed us to move key strategic initiatives forward in a much more effective manner. Dr. Miller helped us grow the Women’s department, in two short years, to not only meeting goals but exceeding them. With her help personally, I have been able to recognize where I could improve my own leadership style. She has helped me find balance in my work and home life. I wish I had found Dr. Miller earlier in my career."

"Dr. Miller is a wonderful coach. She was able to help me see clearly and move past fears about recent transitions that were occurring in my life. Discussing with her as a neutral party allowed me to voice concerns without fear of being judged by others for my choices. As a result of her coaching, I was able to clearly see what I wanted those transitions to look like and how to implement that with my family!"

"Words to describe Dr. Miller - Flexible. Intuitive. Responsive. Caring. Dr. Miller was an invaluable source of advice, motivation, and guidance. She helped me clarify my thoughts and emotions during my career transition and identify what I needed to do to move forward. She helped me see hope by breaking down the steps I needed to take into more manageable steps. We worked on the best methods of articulating my strengths, identifying my weaknesses, and being able to support and fulfill my new career goals and objectives. She was supportive, candid, and provided healthy debates to guide me through my decision-making process. What I found most helpful about Dr. Miller’s coaching was her ability to help me see the real me! "

"This was a great experience. I'm so glad that I went into my interview prepared. Some of the questions in the mock interview really threw me off and made me think. I'm so glad that I had the opportunity to practice with Dr. Rachel."

Get started - Book a free 30-minute discovery call

Before I work with anybody, I have to make sure that we’re the right fit.

On this first free call, we will find out which areas of your leadership are the ones that you need to work on and see if I can help you with it.

If it seems like you’re a fit for my coaching, I can tell you how I would help solve your leadership challenges, and we can discuss the details of how coaching works.

What People Say

I have been fortunate enough to work with Dr. Miller in a leadership capacity for 2 years. As I stepped into a new leadership role in a new organization, I sought out Dr. Miller to assist, advise, and coach me as I transitioned into a new career. Dr. Miller created a balance between coaching, mentoring, informing, and challenging that helped me create the right relationships with our Physician team. This allowed us to move key strategic initiatives forward in a much more effective manner. Dr. Miller helped us grow the Women’s department, in two short years, to not only meeting goals but exceeding them. With her help personally, I have been able to recognize where I could improve my own leadership style. She has helped me find balance in my work and home life. I wish I had found Dr. Miller earlier in my career.

Dr. Miller is a wonderful coach. She was able to help me see clearly and move past fears about recent transitions that were occurring in my life. Discussing with her as a neutral party allowed me to voice concerns without fear of being judged by others for my choices. As a result of her coaching, I was able to clearly see what I wanted those transitions to look like and how to implement that with my family!

Words to describe Dr. Miller - Flexible. Intuitive. Responsive. Caring. Dr. Miller was an invaluable source of advice, motivation, and guidance. She helped me clarify my thoughts and emotions during my career transition and identify what I needed to do to move forward. She helped me see hope by breaking down the steps I needed to take into more manageable steps. We worked on the best methods of articulating my strengths, identifying my weaknesses, and being able to support and fulfill my new career goals and objectives. She was supportive, candid, and provided healthy debates to guide me through my decision-making process. What I found most helpful about Dr. Miller’s coaching was her ability to help me see the real me!

Frequently Asked Questions

Will coaching work for me?

I cannot give an answer to this question that fits everyone. Coaching is personalized, and I can’t say it will fit anyone.

However, you can fill out my free online quiz in less than five minutes, and see which areas of your leadership are the ones you might need to work on.

I also offer a free 30-minute consultation call, where we can look at your individual leadership situation and discover if you need help with any of the areas I help with.

You can book an appointment by clicking here.

What can I get out of coaching?

This will be different for everybody, depending on your current situation and set of leadership skills.

The goal of executive coaching is to make you a better leader, help you connect with patient-care, and help you run an engaged and effective team.

With an effective and engaged team, you will produce far better results, and patients will love your team.

To find out which specific areas of your leadership you need help with, click here to book a free, 30-minute consultation call.

What can you help with?

I usually help individuals with the following problems:

It feels like there is a disconnect between you and physicians…
You have trouble getting your point across to the people you lead…
You have trouble understanding physicians’ situations…
You have trouble understanding the emotions and behavior of the people you’re working with…

However, coaching can be tailored to your specific problems and needs. Usually, I can help with almost any challenge you’re facing – as long as it is related to leadership and communication.

Click here to book a free 30-minute consultation session and find out which areas of your leadership I can help with.

If you’re looking for more than individual coaching, see the For Organizations page.

How can I get started?

Before I work with anybody, I have to make sure that we are the right fit and that my coaching will help you.

For this reason, I’d like to offer you a free 30-minute discovery call where we go through the problems you’re facing in your leadership, and find out what it is that you need to work on.

I will also show you the process of coaching, how I usually work together with clients, and how it would work in your specific case.

Click here to book a free 30-minute discovery call.